Local Events Bath

Enabling your customers to buy - Sales, Mystery Shopping and Understanding the Customer Journey
9:30am - 11:30am

Find out what the barriers are to your customers.  Do you really make it easy for them to buy from you?  What could be done better? How can you learn from others to get the most of every sales opportunity? What is the art of customer service?
Richard Knight of consumer specialists Shopper Anonymous will present his findings from a recent mystery shopping exercise in the city.  If you have wondered about participating, this is a great opportunity to find out how it works. The session will also cover sales techniques which can be applied to any business, responding to what your customers need.
This BID workshop is only £5 per ticket to BID levy payers.  Use the code BID2017 to get your discount.
Cervical Screening Update
1pm - 4:30pm

THIS COURSE IS NOT FREE OF CHARGE.  Cost: £30 per person
 Update training addresses the following issues:

Current developments in the cervical screening programme both nationally and locally
Recent literature relevant to sample taking, sampling devices and women’s needs
Changes to local screening policies and procedures
Personal learning needs
A qualitative assessment of 20 consecutive samples.

Training will include presentations from the local Colposcopy Clinic, Laboratory, Histopathology, Public Health and Call Recall
Practice Nurses are required to complete an audit of 20 consecutive cytology sample results.  Please email sharon.cox@wiltshire.gov.uk for the audit form and bring the completed form with you to the training day.
Please make cheques payable to: Wiltshire Council and send to Sharon Cox, Wiltshire Council, Public Health, County Hall, Bythesea Road, Trowbridge BA14 8JN
For payment via Bacs: Wiltshire Council Ref: 91129 Update/surgery & applicant name
Account no: 51460021, Sort code: 40-44-33
(Please note: if no cheque received, we will assume payment will be made via BACS)
 Wessex LMCs is funding this training for BaNES Practice Nurses from the training budget that Wessex LMCs holds for nurses working in Bath and North East Somerset.  Wiltshire Council will invoice Wessex LMCs.

Long Running Events:

6 Week Balance the Scales
22nd January - 1st March

This 6 week course gives you all the motivation you need to start making positive changes in your health and fitness post xmas.
The package includes 
1x45 minute PT session per week
Motivational consultations
Handouts and workouts that can be done at home
As many group fitness sessions as you can manage
Monday 6:30-7:15pm
Tuesday 12.30-1pm 
Wednesday 6:15-7pm
Thursday 6:30-7:15pm
Friday 7am-7.45am
Friday 12.30-1pm
Sat 9.30-10.15am
Can be made on site at Vibe Fitness HQ
6 Week Ski Fitness
8th January - 15th February

The 6 week Course will get those Ski Legs back in no time
The Package includes:
1x 45 Minute PT session per week (fixed slot)
Fitness Tips for skiing, and recovery handouts for the slopes 
3 x Group Fitness Sessions per week including:
HIIT session and Legs/Core Strength
Can be made at Vibe Fitness HQ